UK orders placed before 12 pm are dispatched the same working day, bank holidays & weekends are exempt.
European orders take 2-3 working days and are sent via road.
International orders such as those to the USA and Canada are sent via air and take approximately 3-6 working days.
Please be aware that orders from outside the UK may incur custom chargers, it is the customer's duty to pay any additional charges your government has set.
If you have not received your items within 7 days of placing your order please notify us, as DPD have a maximum of 21 days to investigate missing parcels, failure to do this could result in not being eligible for a refund or exchange.